Department of Veterans Affairs

Here are a few of the most commonly asked questions concerning the Department of Veterans Affairs:

How can I  get a copy of my military records (discharge, medical, etc.)?

Most military records are stored at the National Personnel Records Center in St. Louis, Missouri.

Visit the National Personnel Records Center for more information.

This is also an area where a congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact my office. I will need your written permission to help with this issue. To make that easier, you can print out the Authorization Form and send it to my office.

How can I get the medals I was awarded during my service but never received?

Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.

In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just print out the Authorization Form and send it to my office. Once I receive this information from you, I will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials.

How can I get my VA claim or appeal processed faster?

The VA currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly.

I am always glad to help in these situations. At my request, the VA will "flag" a particular case and keep me updated throughout the process. However, it is important to know that I cannot act as the "Claimant's Representative" on a person's VA claim. You may still want an attorney or a Veterans Service Organization (VSO) to help you with this. My actions will not affect the work done by the person or VSO you select as your Claimant's Representative.

If you would like my help with a claim or appeal, please print out the Authorization Form and send it to my office.

Visit the Department of Veterans Affairs website for more information.

Please download this printable version of the privacy authorization form and then mail, fax or email to my Fond du Lac office for assistance.

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